Privacy policy
We are committed to protecting the privacy and personal data of our customers. This privacy policy describes what data we collect, how we use it, and the steps we take to protect it.
1. Collection of Personal Data
We collect personal data directly from you when:
- Place an order on our website
- Create an account on the site
- Subscribe to our newsletter
- Contact us by email, phone or chat for support
Types of data collected may include:
- Name and surname
- Shipping and billing address
- Email address and phone number
- Payment information (e.g., bank card details)
- Billing information, CNP for individuals or CUI for companies
- Information about your behavior on our website (through cookies and other tracking technologies)
2. Use of Personal Data
We use the collected data to:
- Process and deliver orders placed on our website
- Provide customer support and assistance
- Personalize your experience on the site and for product recommendations
- Send relevant notifications and offers, with your consent.
- Improve the functionality of our website and services
3. Sharing Data with Third Parties
Your data will not be sold or distributed to third parties without your consent, except in the following situations:
- Partners and service providers who help us process orders and payments (e.g., courier companies, payment processors).
- Compliance with legal requirements and regulations in force.
We ensure that all our partners who have access to your data comply with our privacy standards.
4. Personal Data Protection
We implement physical, electronic and managerial security measures to protect your data against unauthorized access, loss or alteration.
5. User Rights
You have the right to:
- Access and correct your personal data
- Request the deletion of your data when it is no longer necessary for the purposes described
- Withdraw consent to the use of your data for marketing purposes
- Restrict the processing of your data in certain situations
To exercise these rights, please contact us by email or phone.
6. Use of Cookies
Our website uses cookies to improve your browsing experience and to collect anonymous data about traffic and user behavior. You can change your cookie settings in your browser at any time.
7. Changes to the Privacy Policy
We reserve the right to update this privacy policy to reflect changes in law or in our operations. We recommend that you check this page periodically to be aware of any changes.
Contact
For questions or requests related to data privacy, please contact us at:
- Email: info@sunvault.ro
- Phone: 0751584543
Ne angajăm să respectăm și să protejăm datele dvs. cu caracter personal și să vă oferim transparență în privința modului în care acestea sunt utilizate.
